Are you keeping score?

7 DAILY NUGGETS: 1 Caring trumps intelligence and hard work when it comes to getting results, 2 Focusing on needs and intentions is insufficient to produce measurable results, 3 Corrections based on results is often a must to improve anything, 4 Measuring results is the best tool for a learning organization, study the “scoreboard” history of Sam Walton and Wal-Mart, 5 Most organizations are compounding their failures by refusing to admit and learn from them, 6 Leadership is always accountable for results, 7 Your mission defines the scope of your responsibility. Blessings, Carlos Fontana